SMS Terms of Service
1. Acceptance of Terms
By opting into SMS communications from Reliable Group Logistics ("RGL," "we," "our," or "us"), you agree to receive text messages regarding:​
- Load confirmations and shipment updates
- Rate confirmations and invoicing notifications
- Freight tracking and delivery alerts
- Customer support and account-related notifications​
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Your use of SMS services is subject to these Terms of Service. If you do not agree, please do not opt into our SMS communications.
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2. Message Frequency
Message frequency may vary based on your interaction with Reliable Group Logistics. You may receive messages periodically based on your shipments, account status, or inquiries.
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3. Message & Data Rates
Message and data rates may apply depending on your mobile carrier plan. Please check with your service provider for applicable fees.
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4. Opting Out
You can opt out of receiving SMS messages from RGL at any time by replying STOP to any message you receive. After opting out, you will no longer receive SMS messages from us unless you opt back in.
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5. Getting Help
If you need assistance with SMS services, you can:
- Reply HELP to any message
- Contact our customer support at support@reliablegrouplogistics.com
- Visit our website: https://www.reliablegrouplogistics.com
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6. Privacy Policy
Your privacy is important to us. Our use of SMS services is governed by our Privacy Policy, which can be accessed here: https://www.reliablegrouplogistics.com/privacy
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7. Mobile Carrier Disclaimer
Reliable Group Logistics is not responsible for any delays or failures in the delivery of SMS messages, as delivery is subject to the effective transmission by your mobile carrier.
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8. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our SMS services constitutes acceptance of these terms.
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9. Contact Information
For any questions or concerns regarding our SMS Terms of Service, please contact us at:
- Email: support@reliablegrouplogistics.com
- Phone: 863.301.4260
- Website: https://www.reliablegrouplogistics.com
Privacy Policy
Introduction
Reliable Group Logistics (“we,” “us,” or “our”) manages the website https://www.reliablegrouplogistics.com (the “Service”). We prioritize the privacy and security of our customers’ information. This policy explains how we collect, use, and disclose personal data when you interact with our Service, as well as the choices available to you regarding your information.
Consent
By using our Service, you consent to the collection and use of your information as outlined in this policy. We obtain explicit consent for SMS communications, allowing customers to maintain full control over their personal data. Furthermore, phone numbers collected for SMS purposes remain confidential and are never shared.
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Mobile Information Sharing
We do not share SMS opt-in phone numbers, consent data, or related mobile information with third parties or affiliates. All SMS data is used solely for communication related to your account or services with Reliable Group Logistics.
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Information Collection and Use
We gather different types of information for various purposes to enhance and improve our Service. This includes details you provide while using our Service, such as login credentials and screen display preferences. Additionally, we use cookies to maintain your session and store your preferences.
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Data Sharing and Disclosure
We do not sell or share your personal data with third parties. Customer information and SMS content remain confidential, except when disclosure is required by law. Additionally, phone numbers collected for SMS purposes are never shared.
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Embedded Content
Our Service may contain embedded content from external websites, which are governed by the privacy policies of those respective services.
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Data Protection
We prioritize the security of your data and implement effective measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
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Opt-Out Policy
To stop receiving SMS messages from us, please contact your Reliable Group Logistics representative to request removal.
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Changes to This Privacy Policy
Our Privacy Policy may be updated periodically. Any changes will be communicated by posting the revised policy on this page.
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Contact Us
If you have any questions about this Privacy Policy, please reach out to us at 863.301.4260
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